About us

A different way of working

Our clients will tell you we’re different. Over the years, we’ve developed our own unique methodology and toolset, based on the principles of W. Edwards Deming and backed up by experience. We pride ourselves on providing customised support that responds to our clients’ needs and can be adapted to any industry or sector. We strive to be a trusted partner to our clients, accompanying them through their challenges and lending our expertise as they develop for the future.

Making business better for 25 years

PMI has been at the forefront of business improvement consultancy and training since 1984. In that time, we’ve served thousands of people through training and consultancy and shaped countless organisational and business improvement programmes. Our methods have been successfully applied on five continents.

A personal approach

Headquartered in the UK, we offer global capabilities and expertise. Our people believe in and love what they do, and our clients benefit from our personal attention and total dedication to helping them achieve their goals. Our aim is to improve organisations not only by improving their business performance but by helping motivate, empower and equip the people in them to transform their work continually and to lead by example. We are proud of the many relationships we maintain with people at all levels of our client organisations long after the contract is completed. Jan Gillett and Jane Seddon discuss our history and personal approach in these short video interviews below.

More than just the usual

PMI is the parent company of essential.genius; the learning development business.  The essential.genius learning systems experts work to create comprehensive programmes with the learner at the center.  Whatever the format or subject matter, essential.genius can help you develop and deploy the most effective training programmes possible.  Find out more.

To learn more about PMI and what we can do for your business download the flyer here (pdf, 398kb)