Business Process Management for Managers
Process Management for Managers
Process Management for Managers – Achieve great results for you, your team and your customers!
This is a 2 x 3-day course that captures the best improvement methodologies to transform how you manage and continuously improve your work through your people and their approach to their processes.
To be a successful manager you need to manage business processes; manage continuous improvement of the work that is performed; deliver products and services that meet your customer needs, and contribute towards the ongoing development of a customer focused organisation – but how do you do all this?
This CMI Recognised programme is the answer.
Essential for all managers and team leaders looking to consistently deliver excellent services and products that satisfy their customers.
Take control of your processes to deliver consistent and predictable levels of performance and, once seized, maintain these gains and continually work to improve them – so that you can delight your customers, continuously improve and achieve your organisation’s goals.
After this course you will understand when, where and how to use the tools so that you can achieve great results your you, your team and your customers!