The Police Force

In this interview we talk to representatives from a large police force about how Deming’s work and the PMI approach and philosophies can be applied to policing and the wider public sector. They discuss how police forces can adopt a systems thinking approach to deliver excellent performance and results
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In the second part of the interview they talk about how to use process improvement theory to give structure when looking at the priorities that need working on. They also discuss approaches on how to get the best thoughts and ideas from staff and improvement teams.