Leading and Facilitating Improvement Teams

Whilst leaders of improvement teams may have had thorough training in the hard tools and techniques of process improvement, many have had little or no training in the soft skills of leading and facilitating teams. The importance of effective leadership and facilitation is critical to the success of an improvement programme.

This course is an intensive and highly active programme that provides participants with the knowledge and skills they need to ensure that the teams they work with function effectively, efficiently and can deliver real and sustainable improvement.