Don't Suggest Suggestion Schemes

PMI's Jan Gillett and Jane Seddon respond to the news  that an NHS scheme is being launched to use £20m as prizes for the best ideas for improvement.

The article, which has been featured in the business pages of The Observer, discusses how real improvement can be achieved only by using suggestion schemes systematically and that they can only work when they form an integrated part of the whole system.

The article from The Observer can be viewed here or download the full PMI paper here (PDF, 56k).

To find out how PMI can help you achieve improvement in your organsiation contact us on +44 (0)1676 522 766