Experience and Learning from 25 years in Improvement

We are 25 this year and to celebrate this we have been talking to clients, colleagues, friends and partners from the last 25 years about their experiences of process and business improvement with PMI.

In the featured interview this week, David Walter (ex BBC and ITN) talks with Jane Seddon, PMI’s Managing Director about our approach to process management over the last 25 years and the importance of understanding organisations as systems. Jane also offers an insight into how to survive the current economic turmoil by taking Dr Deming’s theories and using them to move forward.

You can view all of the content associated with our 25th birthday here or why not sign up to our RSS feed to get regular updates delivered direct to your inbox.