Recent testimonials

As part of our 25th Anniversary celebrations we talked to some of the clients, academics, collaborators and partners we worked with from the last 25 years. A selection of the podcasts and videos are below:

The Police Force

In this interview we talk to representatives from a large police force about how Deming’s work and the PMI approach and philosophies can be applied to policing and the wider public sector. They discuss how police forces can adopt a systems thinking approach to deliver excellent performance and results
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In the second part of the interview they talk about how to use process improvement theory to give structure when looking at the priorities that need working on. They also discuss approaches on how to get the best thoughts and ideas from staff and improvement teams.

Professor H.Thomas Johnson

In this interview Tom describes the benefit of the PMI style having witnessed large consulting firms in action.

Mike Debenham, The CQI

Mike is a Policy Adviser at the Chartered Quality Institute (CQI). In this interview Mike talks about his thoughts on PMI's style and how impressed he is with PMI's practical approach to putting the Deming ideas and principles into practice. PMI are the six sigma training partners of the CQI and Mike discusses the joint approach to our six sigma and business improvement public training.

Kevin Ramshaw, Contour Premium Aircraft Seating

Kevin describes how PMI’s methods can draw out the best of ideas from staff to produce major benefits

Mike Harvey, Ipsen Biopharm

In this interview Mike shares his learning of the value PMI has added in helping to dramatically improve processes and gain recognition from regulators
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IT Director, Process Improvement, Mutinational Pharmaceutical

In this interview, the concept of using process improvement as a structure for problem solving is discussed, and the benefits that this can bring to organisations.

Recent Public Course Black Belt Delegate

In this interview we talk to a recent Black Belt Public Course delegate about how the tools, techniques and methodologies taught in the course can be successfully applied when back at work.

Dave Goodwin, Sanofi Aventis

Dave talks about the benefit of having a large proportion of staff trained to Green Belt level in terms of both the detailed manufacturing process level and also when integrating work across suppliers and customers

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Howard Davies, The Environment Agency

Howard discusses how the Environment Agency use PMI's public lean and six sigma training to train Environment Agency staff. He talks about the benefits that this can bring to a public sector organisation and some of the improvements they have seen as a result.

Senior Director, Aerospace Industry

This interview talks about how PMI helped to improve overall operations, achieving capable and stable operations within the business. He discusses how by improving particular projects they were able to improve quality by over 50%, whilst decreasing costs by 15%

Senior Director, Manufacturing

This interview talks about how to use PMI's methodology to improve the product development process. The organisational benefits of understanding and optimising the entire process and system are also discussed.

Senior Manager, Process Excellence Department

This interview talks about the importance of e-Learning and the advantages that can be gained when deploying e-Learning across multiple departments in large, global organisations.

More testimonials

Here are some more of the things that our clients have said about us:

"When Jan and I met two years or so ago I was up to my cap badge in consultants. It didn’t exactly get off to a good start. But my team saw through this and did it, and the bottom line is that we got 30% reduction in scrap, up to 40%. From a person who has spent his life trying to get 1% or 2% improvements this is amazing."
Managing Director introducing a management workshop

"This is real money in the Bank...the disappointing thing of course is that this dispels a well held belief in corporate terms that Consultants add little value. Thank you for going against the grain."
From a customer to a PMI Consultant

"I would certainly recommend the PMI programme to anyone and particularly encourage supply areas to understand the principles of a system."
Operations Manager, Airbus UK.

"The team at Clacton are truly passionate about process improvement and their rigorous application on the methodology generated cost savings of over 15% whilst at the same time delivering improved customer satisfaction and reduced complaints."
Operations Director, The Woolwich

"This is a great workshop because of its experiential style and because the instructors are so full of knowledge and experience themselves"
A recent Lean Workshop delegate

"The course reinforced much of what I already knew, introduced a number of extremely useful Six Sigma tools and techniques and was a fun way to spend ten days of training."

"Trainers did a very good job with a group from very varied backgrounds and levels of knowledge"
Recent Green Belt delegates

"A fantastic opportunity to learn from great tutors, tools and techniques that have genuine real world applications in industry."
Recent Black Belt delegates