Service Areas

Explore our Service Areas to discover more about how our process and improvement services enable clients to achieve unprecedented results.

Transform your goals into results with us.

Business Process Management

Make your performance improvements in context rather than in isolation. Understanding your organisation as a system is the key to providing your customers with the best possible service or product.

 
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Change Management

Successfully managing change requires not only the application of tools, but also constant care, control and communication – we can help you every step of the way.

 
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Daily process management

Successful managers are able to deliver consistently excellent and sustained business performance because they have a robust and structured approach to managing the every day work.

We work with your organisation to move beyond containing and recovering from problems to problem prevention and performance improvement.

 
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Employee Engagement

To be successful and sustainable, employee engagement should be a continuous process. The principles of Plan Do Study Act (PDSA) apply here just as with all elements of transformation. You need to motivate, empower and equip your people to be ready for change and we can help you do both.

 
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Lean

Understanding Lean – want to know about Lean and the benefits of a ‘Lean approach’?  PMI’s Lean methodology offers additional insight into understanding customer value and how to tackle different types of waste.

 
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Lean Six Sigma & Operational Excellence

Bringing the principles of Lean Six Sigma and Operational Excellence to life with our intuitive method.

 
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Hoshin Kanri

Hoshin Kanri is a tried and tested method for setting and cascading business objectives across and within an organisation. We will work with you to develop the business aims and plan and manage improvement work in order to inspire and engage change.

 
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Implementing ISO 9001:2015

Process management and improvement provide the foundation thinking, approaches and methodologies required to successfully deploy and sustain the management systems required by the ISO 9001:2015 Standard and provide your customers with excellence. We’ve been doing this since 1984. We can help.

 
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Rapid improvement work-outs

There is a common misconception that doing an improvement project needs to take months. Depending on what you are trying to accomplish, it is possible to create dramatic improvement within 5 days with our Rapid Improvement Work-outs

 
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Total Productive Maintenance (TPM)

PMI’s Total Productive Maintenance (TPM) approach is based on people and processes as well as equipment – it transforms culture and the way you view your assets. We will help to enable your people to manage and improve equipment and processes to ensure that customers needs are met consistently and safely.

 
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Visual Management Systems

Understand the purpose of Visual Management and equip your people with the practical skills and knowledge of how to develop and work with Visual Management Systems.

 
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