Master Class Courses

training-iconOur Master Class Programme

Be Inspired For What's Possible!

Our Master Classes are a great opportunity for you to learn from the experts and benefit from their extensive knowledge and experience.

Each Master Class will be as unique in style and delivery as the expert delivering it – so you can expect a varied range of experiences should you attend more than one Master Class.

Whether it's to support your own professional development or to be inspired for what's possible, you'll find our Master Classes thought-provoking, rewarding and above all, energising!

Scroll through to meet our Master Class experts.

Dennis Crommentuijn-Marsh NAME: Dennis Crommentuijn-Marsh
POSITION: Director Consultant & Head of Data Insights
Creative Thinking, Facilitating Innovation and Change, Cross-functional processes, Project Management, NPD
Dennis is a PMI Six Sigma Black Belt and certified Lateral Thinking instructor. As a consultant and trainer, Dennis works with clients around the world delivering a range of classroom training, coaching and support. He also has an MSC Mechatronics and Optical Engineering.
NAME: Susannah Clarke
POSITION: Managing Partner

Executive and Performance Coaching, Leadership Development, Change Management
Susannah has worked extensively in the L&D sector and has led the development and provision of outsourced training services to large blue chip organisations. She is passionate about the development of leaders and partnering with them to help them sharpen their performance edge and realise their full potential.
Director Consultant & Head of Operational Transformation, Barry Byrne NAME: Barry Byrne
POSITION: Director Consultant & Head of Operational Transformation
DISCIPLINES: Total Preventative Maintenance; Six Sigma; Change Management; Programme Management; Lean Methodologies
Barry has extensive experience in implementing innovative solutions to complex business system problems. He has held senior management and business improvement positions in the aerospace, FMCG, newspaper publishing and marine sectors.
Download Barry’s bio here


Marie-Clare Pedersen NAME: Marie-Clare Pedersen
POSITION: Senior Consultant

Measurement Systems: Design, Sampling, Survey Analysis
Marie-Clare is a Master Black Belt and a specialist in leading cross functional improvement projects.


NAME: Warren Knight
POSITION: Director Consultant & Head of Strategy
DISCIPLINES:Strategy Development and Deployment (Hoshin Kanri), Six Sigma and Lean methodologies, executive coaching, ERQM Excellence Model, change management.
Warren is a senior change leader with considerable experience in the implementation of both global and local scale Lean Six Sigma and Human Performance based business improvement programmes.


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Master Class: Creative Thinking; Inspiring Ideas

Dennis Crommentuijn-MarshAvailable on demand, this Creative Thinking; Inspiring Ideas Master Class focuses on enabling anyone to think creatively and generate new ideas by providing practical and structured methods to improve the way your work, works.

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Master Class: Strategy Deployment through Hoshin Kanri

Warren KnightWarren Knight is an expert in the deployment of Hoshin Kanri.

In this Master Class he will demonstrate not only the methodologies and disciplines required by the process but also discusses the issues a practitioner might face when implementing this approach.

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Master Class: Coaching for Success

Susannah ClarkeAvailable on demand, the Master Class Coaching for Success from Managing Partner, Susannah Clarke, will change how you approach conversations with your staff, colleagues and even your customers.

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Master Class: Total Preventative Maintenance

Director Consultant, Barry Byrne

Available on demand, this Master Class, led by Director Consultant, Barry Byrne, introduces PMI’s approach to Total Preventative Maintenance and how it is based on people and processes as well as equipment – transforming culture and the way assets are viewed.

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Master Class: Benefits Realisation

Marie-Clare PedersenAvailable on demand, this Master Class, Benefits Realisation, led by Senior Consultant, Marie-Clare Pedersen, looks at ways to tackle how your improvements can have more visibility, value and impact on the contribution they make to the overall goals of your organisation.

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Master Class: Measurement Systems

Marie-Clare Pedersen

Available on demand, this Master Class, Measurement Systems, led by Senior Consultant, Marie-Clare Pedersen, explores the process of how to get the best out of subjective data and avoid the pitfalls of survey design, data gathering, analysis and interpretation of results. If you are running surveys or making decisions based on subjective data then this is the Master Class for you.

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