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Many lessons have been learned from Eiji Toyoda, he led his firm from the penury of the 1940s to being perhaps the most effective business corporation ever.
Dave talks about the benefit of having a large proportion of staff trained to Green Belt level for integrating work with suppliers and customers.
Sometimes the simplest of models can be the most powerful. Jan Gillett explores the PDSA model to help leaders with everyday performance improvement.
Case Study: PMI introduced the organisation to a more concentrated Focused Improvement Team (FIT) approach to create a standardisation method for improvement.